info@isocertification.cd +243816530585
108 Avenue TSF, Q/Golf, C/Gombe Kinshasa
| EN FR

ISO/IEC 20000-1:2018

Information Technology Service Management (ITSM) to ensure effective delivery of IT services.
Enhanced IT service quality
Better alignment with business goals
Improved customer satisfaction

Service Scope

  • Gap Analysis
  • Policy and Procedure Documentation
  • Risk Assessment Matrix
  • Internal Auditor Training
  • Pre-Certification Audit
Request Quote for ISO/IEC 20000-1:2018 General Inquiry